Question 1

How far in advance should I book my swimming adventure?

Accepted Answer

We recommend booking at least 2-3 months in advance, especially for peak season (October-April). This ensures availability and allows us to make proper arrangements for your specific needs. For festival events, booking 6 months ahead is advisable.

Question 2

What is included in the package prices?

Accepted Answer

Package inclusions vary by program but typically include professional swimming guides, safety equipment, certificates, meals during activities, and transportation during scheduled events. Accommodation and flights are separate unless specifically mentioned. Check individual package details for comprehensive lists.

Question 3

Can I cancel or modify my booking?

Accepted Answer

Yes, cancellations and modifications are possible. We offer full refunds for cancellations made 60+ days before departure, 50% refunds for 30-59 days, and 25% for 15-29 days. Modifications are subject to availability and may incur additional fees.

Question 4

Do I need a visa to visit São Tomé and Príncipe?

Accepted Answer

Visa requirements depend on your nationality. EU citizens don't need a visa for stays up to 15 days. US, Canadian, and many other nationals can obtain a visa on arrival or online. Your passport must be valid for at least 6 months from entry date.

Question 5

What vaccinations are required?

Accepted Answer

Yellow fever vaccination is required if traveling from infected areas. Malaria prophylaxis is recommended - consult your doctor 4-6 weeks before travel. Routine vaccinations (measles, mumps, rubella, diphtheria, tetanus, pertussis, polio, influenza) should be up to date.

Question 6

What's the best time to visit for swimming?

Accepted Answer

Swimming conditions are excellent year-round due to our equatorial location. Water temperature stays between 26-28°C. The dry season (June-September) offers calmer seas, while the wet season (October-May) provides warmer air temperatures and occasional refreshing rain.

Question 7

Do I need to be an experienced swimmer?

Accepted Answer

Not necessarily! We offer programs for all skill levels. Beginners work in shallow, protected areas with certified instructors. However, basic swimming ability (comfortable in water, able to float) is recommended. We provide safety equipment and maintain high safety standards.

Question 8

What safety measures are in place?

Accepted Answer

Safety is our top priority. All guides are certified in water rescue and first aid. We provide life jackets, use safety boats, monitor weather conditions closely, and maintain emergency communication equipment. Maximum group sizes ensure personalized attention.

Question 9

Are there age restrictions for swimming programs?

Accepted Answer

Most programs welcome ages 12+ with adult supervision. Family programs accept children 8+ with swimming ability. Wellness retreats are typically 16+. Seniors are welcome - we adapt activities to fitness levels. Medical clearance may be required for certain conditions.

Question 10

What qualifications do your wellness instructors have?

Accepted Answer

Our wellness team includes certified yoga instructors (RYT 200+), licensed massage therapists, qualified aquatic therapy specialists, and trained meditation guides. Many have additional certifications in specialized modalities and experience in tropical wellness environments.

Question 11

Can wellness programs be customized?

Accepted Answer

Absolutely! We offer personalized wellness consultations to design programs meeting your specific goals. Whether focusing on stress relief, physical therapy, spiritual growth, or general wellness, we adapt activities, duration, and intensity to your needs.

Question 12

What should I pack for my trip?

Accepted Answer

Essential items include swimwear, reef-safe sunscreen (SPF 50+), quick-dry clothing, water shoes, hat, insect repellent, light rain jacket, and any personal medications. We provide detailed packing lists upon booking confirmation.

Question 13

What currency is used and can I use credit cards?

Accepted Answer

The local currency is São Tomé Dobra (STN), but Euros are widely accepted. Credit cards (Visa/Mastercard) work at major hotels and some restaurants. ATMs are limited, so bring cash. We recommend having both Euros and local currency.

Question 14

Is travel insurance necessary?

Accepted Answer

Yes, comprehensive travel insurance is strongly recommended and required for some activities. Ensure coverage includes water sports, medical evacuation, and trip cancellation. We can recommend suitable policies that cover adventure activities.

Question 15

What language is spoken locally?

Accepted Answer

Portuguese is the official language. Local languages include Forro and Angolar. Most tourism staff speak English, French, or Spanish. Our guides are multilingual, and we provide translation services when needed.

Your Equator Crossing Questions, Answered

Loading FAQs...

Still Have Questions?